Question 1

What is the difference between the Knapps Premium Luxury Eco-tent and Ironbark Luxury Eco-tent?

Accepted Answer

Both Eco-tents have very similar interiors and ensuites however, the Knapps Eco-tent has a clear mountain view of Knapps Peak, whereas Ironbark is tucked away more amongst the eucalyptus. Choose to wake up with breathtaking mountain views or shrouded in our protected native forest.

Question 2

What time is check-in and check-out?

Accepted Answer

Check-in time is from 2pm, however, please contact us to see if early check in is available.
Check-out time from your Eco-tent is 10am. Late check outs may be available.  Please discuss with your hosts the night before departure.

Question 3

Are pets allowed?

Accepted Answer

Sorry, no pets are allowed.  Our wallabies and many other native animals and birds are not comfortable with unfamiliar domestic pets.

Question 4

Is Ketchup’s Bank Glamping suitable for families?

Accepted Answer

Each retreat is designed for singles and couples, offering the most comfortable plush pillow top queen ensemble. A maximum of 2 adults is permitted per retreat.  Ketchup’s Bank is not suitable for children or babies.

Question 5

Is there normal power and powerpoints?

Accepted Answer

Ketchup’s Bank Glamping is a genuine Eco-retreat and is run completely on solar power with batteries that store power when there is no sun. All accommodation has regular power supply and powerpoints that can be used to charge devices. You do not need to bring any appliances with you as all of our retreats are equipped with a fridge, T.V, BBQ and electric blanket which have all been selected with sustainable power consumption in mind. Baya Eco-retreat also has a fridge, gas cook top and an indoor fireplace to keep you toasty warm 🙂

Question 6

Is there a restaurant at Ketchup's Bank Glamping?

Accepted Answer

We do not have an onsite restaurant, but food hampers are available as an option at Ketchup’s Bank Glamping and Baya Eco-retreat. Each Eco-tent has a Weber BBQ and dual gas stove for you to cook up a storm with your own food or one of our gourmet BBQ hampers also available as an option. Baya Eco-retreat also has a Weber BBQ and a fully equipped indoor kitchen with a gas cook top.

Question 7

Is smoking allowed?

Accepted Answer

Smoking is permitted in your campfire area provided there are no total fire bans in place, ashtrays are provided. No smoking is permitted anywhere else on the property including inside your retreat or on the balcony.

Question 8

Is it possible to connect to the internet in my Eco-tent or Tiny House?

Accepted Answer

Free Wifi is provided to all guests staying at Ketchup’s Bank Glamping.

Question 9

Are there TVs and DVD players in the Eco-tents or Bayo Tiny House?

Accepted Answer

TV’s at both Eco-tents are smart TVs and can use the Wifi available to sign in to your favourite streaming service or free to air on demand. Both Knapps and Ironbark Eco-tents have a selection of DVDs. Baya has free to air satellite TV along with a selection of DVDs.

Question 10

Do you cater for vegetarians or other dietary requirements?

Accepted Answer

We are very happy to cater for vegetarians. Other dietary requirements may be catered for however suitable alternatives can sometimes be difficult to source. Please inform us of your needs when you book.

Question 11

How far away are the national parks?

Accepted Answer

There are many parks in the Scenic Rim and surrounding areas.  Some are 15 minutes away others are around 45 minutes drive.  Ketchup’s Bank Glamping has 100acres of natural bushland filled with rare and uncommon native flora and fauna and is well worth investigating.  Make sure you bring a good pair of hiking boots.

Question 12

Where did the name Ketchup's Bank Glamping come from?

Accepted Answer

You’re probably thinking, ‘What does this place have to do with sauce?’ Well the Ketchup's name actually pays tribute to its early settler history. During early Australian settlement this area was used by timber cutters and bullock teams. A team of forty bullocks would pull loads of timber up the steep bank which is now our driveway and the leader would yell “ketch-up, ketch-up!” to keep the drove moving and make sure they didn’t start getting pulled backwards. The steep hill has since become known as ‘Ketchup’s Bank.’ which the original owners fondly named the business after.

Question 13

Where can I find the most up to date news and information about Ketchup's Bank Glamping?

Accepted Answer

Follow us on Facebook or Instagram for updates and posts about what’s happening here and in the area. Our ‘News’ page on the website is also updated frequently which can be found here. (https://www.ketchupsbankglamping.com.au/news)

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