Question 1

What is the difference between the Knapps Premium Luxury Eco-tent and Ironbark Luxury Eco-tent?

Accepted Answer

Both Eco-tents have very similar interiors and ensuites however, the Knapps Eco-tent has a clear mountain view of Knapps Peak, whereas Ironbark is tucked away more amongst the eucalyptus. Choose to wake up with breathtaking mountain views or shrouded in our protected native forest.

Question 2

When can you check in and check out?

Accepted Answer

Check in is from 2:00 pm and check out is by 10:00 am. If you’re hoping for an earlier arrival or a later departure, please contact us in advance and we’ll let you know what’s possible.

Question 3

Are pets allowed?

Accepted Answer

Sorry, no pets are allowed.  Our wallabies and many other native animals and birds are not comfortable with unfamiliar domestic pets.

Question 4

Is Ketchup’s Bank Glamping suitable for families?

Accepted Answer

Each retreat is designed for singles and couples, offering the most comfortable plush pillow top queen ensemble. A maximum of 2 adults is permitted per retreat.  Ketchup’s Bank is not suitable for children or babies.

Question 5

Is there normal power and powerpoints?

Accepted Answer

Ketchup’s Bank Glamping is a genuine Eco-retreat and is run completely on solar power with batteries that store power when there is no sun. All accommodation has regular power supply and powerpoints that can be used to charge devices. You do not need to bring any appliances with you as all of our retreats are equipped with a fridge, T.V, BBQ and electric blanket which have all been selected with sustainable power consumption in mind. Baya Eco-retreat also has a fridge, gas cook top and an indoor fireplace to keep you toasty warm 🙂

Question 6

Can you eat on site during your stay?

Accepted Answer

There isn’t an onsite restaurant, but you’ve got easy, delicious options. You can bring your own supplies, use the BBQ and cooking facilities in your accommodation, or add a gourmet hamper when you book. Baya also includes a fully equipped indoor kitchen with a gas cooktop.

Question 7

Is smoking allowed?

Accepted Answer

Smoking is permitted in your campfire area provided there are no total fire bans in place, ashtrays are provided. No smoking is permitted anywhere else on the property including inside your retreat or on the balcony.

Question 8

Do you offer Wi-Fi for guests?

Accepted Answer

Yes — free Wi-Fi is available to all guests. It’s perfect if you want to stay connected, stream a show, or plan your next Scenic Rim adventure.

Question 9

Are there TVs and DVD players in the Eco-tents or Bayo Tiny House?

Accepted Answer

TV’s at both Eco-tents are smart TVs and can use the Wifi available to sign in to your favourite streaming service or free to air on demand. Both Knapps and Ironbark Eco-tents have a selection of DVDs. Baya has free to air satellite TV along with a selection of DVDs.

Question 10

Do you cater for vegetarians or other dietary requirements?

Accepted Answer

We are very happy to cater for vegetarians. Other dietary requirements may be catered for however suitable alternatives can sometimes be difficult to source. Please inform us of your needs when you book.

Question 11

How far away are the national parks?

Accepted Answer

There are many parks in the Scenic Rim and surrounding areas.  Some are 15 minutes away others are around 45 minutes drive.  Ketchup’s Bank Glamping has 100acres of natural bushland filled with rare and uncommon native flora and fauna and is well worth investigating.  Make sure you bring a good pair of hiking boots.

Question 12

Where did the name Ketchup's Bank Glamping come from?

Accepted Answer

You’re probably thinking, ‘What does this place have to do with sauce?’ Well the Ketchup's name actually pays tribute to its early settler history. During early Australian settlement this area was used by timber cutters and bullock teams. A team of forty bullocks would pull loads of timber up the steep bank which is now our driveway and the leader would yell “ketch-up, ketch-up!” to keep the drove moving and make sure they didn’t start getting pulled backwards. The steep hill has since become known as ‘Ketchup’s Bank.’ which the original owners fondly named the business after.

Question 13

Where can I find the most up to date news and information about Ketchup's Bank Glamping?

Accepted Answer

Follow us on Facebook or Instagram for updates and posts about what’s happening here and in the area. Our ‘News’ page on the website is also updated frequently which can be found here.

Question 14

Is there parking available on site?

Accepted Answer

Yes, parking is available for guests. We’ll send through your arrival details and directions before your stay so getting here is nice and easy.

Question 15

What should you pack for your stay?

Accepted Answer

Bring comfortable clothes, walking shoes, toiletries, and anything you’d like for a relaxed getaway. If you plan to cook or use the BBQ, it’s a good idea to pack your favourite food and drinks too. A light jacket is handy for cooler Scenic Rim evenings.

Question 16

Are the retreats suitable for a romantic getaway?

Accepted Answer

Absolutely. Ketchup's Bank is designed with couples in mind, with cosy luxury interiors, beautiful views and a calm, nature-filled setting. It’s a wonderful spot to slow down, unwind and enjoy time together.

Question 17

How private is a stay at Ketchup's Bank?

Accepted Answer

Very private indeed. Ketchup's Bank is set on 100 acres of natural bushland, and we host just three couples at a time. That means plenty of space, peace and quiet, and a truly secluded escape for you both.

FAQs

Frequently asked questions